Management is the integrating force of the activities carried out in the organization. Management is the whole process of management functions such as planning, organizing, motivating and controlling, which is performed to accomplish the main objectives of the organization by the use of people and other resources. Managers play a decisive role in all management process. They set goals, plan and organize the activities, motivate people and monitor the activities. They are also responsible for themselves and the staff. That is why it is crucial to analyze and discuss the role of managers, their psychological traits and its influence on management process. The article presents the essence of management, the roles of managers by H. Mintzberg. The main skills of managers are discussed. Also, the psychological aspects such as temperament types of managers and psychological types by Carl Jung are analyzed. In order to find out the role of managers and the influence of their psychology on management process, we have carried out a research by survey and interview among employees and managers of different spheres. The results of the survey are analyzed in the article and it is obvious that the effectiveness of management and decision-making process depends on many factors including the psychology of managers. Besides, we have processed and offered a model of manager, which shows the links between the main traits of managers and management process. The main results may be used for further studies in this sphere, also for improving the management process in organizations.
Keywords: management, manager, role, psychology, temperament, personality, model, survey.
JEL Classification: M1, M12, D91, C83.
Cite as: Tovmasyan, G. (2017). The Role of Managers in Organizations: Psychological Aspects. Business Ethics and Leadership, 1(3), 20-26. DOI: 10.21272/bel.1(3).20-26.2017